I have chosen the topic Non-Verbal Communication because I feel that everything we "say" is not strictly verbal. In fact: "About 93% of all our communication is non-verbal", according to Ric Phillips, president of 3VCommunications Ltd. (Globe&Mail,Jan14,2011)
"Most people are unaware that their body language speaks far louder that what they are saying. And there's a huge number of physical distractions that can certainly undermine or change your message" Catherine Bell, president of Prime Impressions Image Consultants, (Globe&Mail,January 14, 2011)
I will over then next few weeks discuss the following forms of Non-Verbal Communication:
- Eye Contact
- Facial Expression
- Posture and Gestures
- Time
- Space
- Territory
- Appearance of Business Documents
- Appearance of People
